Springhill Hospice | Making every moment count

01706 649920


Update on Springhill’s services during the Coronavirus crisis


Springhill Hospice is standing shoulder to shoulder with the NHS, playing a key part in the fight against Coronavirus in Rochdale, Middleton and Heywood.

We’re continuing to provide essential care across the borough

Throughout the Coronavirus crisis, our team of Springhill Nurses and Doctors and healthcare professionals are working on our In-Patient Unit and out in your local community to support patients in their own homes. We have continued to work 24 hours a day to make sure that the patients and families in our care continue to receive the highest level of care.

Changing the way we provide our services

The patients we support at Springhill Hospice have a wide range of life limiting illnesses, making them particularly vulnerable and it is important that we take sensible precautions to protect their wellbeing, whilst also ensuring the safety of visitors, volunteers and employees.

As a result we have had to make some really difficult decisions about some of our services. This has included suspending a number of services, including those which involve gatherings of patients, carers, family members and volunteers.

We are continuing to minimise footfall at the main Hospice site, and where possible, many of our teams are still working from home. our main aim is to reduce footfall within the Hospice building, especially on the In-Patient Unit. We have an increased cleaning regime at the Hospice and have ensured there is adequate provision of PPE, sanitiser gel and hand washing facilities across the Hospice.

Below you can find out about the changes we’ve had to make to our services.

End of Life Care patients on our In-Patient Unit can have ten named visitors. From these ten, a maximum of two can visit on any one day.

To help keep our patients, their visitors, our staff and volunteers safe all visitors will be required to undertake twice weekly negative lateral flow test at a tests.

Each visitor must also produce evidence of a negative result prior to their first visit. The same visitors will be asked to have twice weekly lateral flow tests and must provide evidence of a negative results which is no more than four days old at every subsequent visit.

Any visitor testing positive must legally return home to self-isolate and will not be permitted to visit their loved one.

A detailed information leaflet will be available so that all visitors know what to expect.

Pets will be allowed to accompany visitors.

If you need to speak to a staff member about a patient in our care, please ring 01706 649920 and ask for the Senior Nurse on duty.

Our Community Service remains available and the team will continue to see patients in the community as and where appropriate. In some cases, telephone appointments and support may be offered as an alternative to face to face appointments.

We are planning to restart our Day Therapies (previously Day Hospice) sessions from October. Sessions will restart with a small cohort of current patients.

To make sure we keep as many people as safe as possible, we are continuing to provide remote bereavement and counselling support via telephone and video call. Some face to face sessions as well as volunteer led bereavement groups are also being reintroduced in the community.

We have started to welcome back a small number of Volunteers to providing essential support and services at Springhill. Work experience and student work placements are advised not to attend the Hospice, Fundraising Office or Charity Shops. Volunteers can contact the Volunteer Coordinator for an update on the status of their volunteer role if required.

Our fundraising activities remain under constant review to ensure the safety of our supporters. Our shops will be open from 12th April in line with the roadmap out of lockdown. We are following all Government guidance in relation to our income generation activities.

All education courses and training (including new staff/volunteer inductions), planned to take place at the Hospice are suspended until further notice.

We understand that these measures may cause significant inconvenience for a number of our service users and supporters. Throughout this process, Springhill’s main priority is the safety of our patients and other people potentially susceptible to Coronavirus. Please be assured that we will work hard throughout this period to ensure that patients still have access to necessary medical and clinical support when it is needed.

If you have any concerns or questions, please contact the Hospice on 01706 649920.

Our Risk Assessment

Springhill’s Coronavirus Risk Assessment can be viewed here.

For more information about the virus and its symptoms click here.

Useful links

Latest Information and Advice from GOV.UK: Coronavirus (COVID-19)


Overview from NHS UK: Coronavirus (COVID-19)


Last updated 12th April 2021