Springhill Hospice | Making every moment count

01706 649920


Coronavirus (Covid-19) Update: Changes to normal services from Monday 16th March

With the recent announcement by the Government that it is moving to the delay phase of its plan to tackle Coronavirus, we have taken a number of pragmatic decisions in the interests of protecting our most vulnerable service users on our In-Patient Unit and across the main hospice site.

The patients we support at Springhill Hospice have a wide range of life limiting illnesses, making them particularly vulnerable and it is important that we take sensible precautions to protect their wellbeing, whilst also ensuring the safety of visitors, volunteers and employees.

Although no cases of Coronavirus have been identified at Springhill Hospice, we have taken a number of measures in order to minimise the risk for those in our care.

At Springhill, our main aim is to reduce footfall within the Hospice building, especially on the In-Patient Unit.  As a result, we have asked non-clinical members of our team who do not need to work from the main Hospice building to work remotely where possible. We have also increased our cleaning regime at the Hospice and have ensured there is adequate provision of sanitiser gel and hand washing facilities across the Hospice.

We would ask you to carefully consider whether you could be a carrier of Coronavirus before you enter the Hospice.

We ask that all visitors who are coming to Springhill Hospice use the sanitiser gel provided at reception upon arrival. Our staff and volunteers will also happily direct you to our hand washing facilities. If you are at all unsure, please ask a member of the team who will be happy to help.

If any visitors, staff, or volunteers feel unwell whilst they are at the Hospice, please let us know immediately.

With effect from Monday 16th March, we have also taken a number of other important decisions about changes to our services:

  • Following Government guidance and recom­men­dations, we have had to make the difficult decision, with immediate effect, to suspend all visitation to the In-Patient Unit at Springhill Hospice to keep our patients safe.
    If you need to speak to a staff member about a patient in our care, please ring 01706 649920 and ask for the Senior Nurse on duty.
  • All Day Hospice activity held at Springhill Hospice will be suspended until further notice. The Springhill team will remain in regular contact with our Day Hospice patients until we can offer services again.
  • Bereavement Support groups are to be suspended until further notice. One to one counselling support will still be provided by telephone. Our Remembrance Service has also been cancelled.
  • All Education courses and training (including new staff/volunteer inductions), planned to take place at the Hospice are suspended until further notice.
  • Our Community Service will remain available and the team will continue to see patients in the community as and where appropriate. In some cases, telephone appointments and support may be offered as an alternative to face to face appointments.
  • Volunteers are advised not to attend the Hospice or any of the Springhill Charity Shops if they have returned from abroad in the last 14 days, or if they are showing symptoms of Coronavirus. Volunteers who are aged over 70, or those who are pregnant are also advised not to attend their volunteer duties.
  • Fundraising Events scheduled between now and the end of May are being cancelled or postponed to ensure the safety of our supporters. This includes our Women of Rochdale Luncheon, Hospice to Hospice Walk, Business Buddies events, Make a Will Week and Go Green campaign.
  • Our Charity Shops have temporarily closed (from 18.03.2020). 
  • Work experience and student work placements (including Duke of Edinburgh) are suspended until further notice.

We understand that these measures may cause significant inconvenience for a number of our service users and supporters. Throughout this process, Springhill’s main priority is the safety of our patients and other people potentially susceptible to Coronavirus. Please be assured that we will work hard throughout this period to ensure that patients still have access to necessary medical and clinical support when it is needed.

If you have any concerns or questions, please contact the Hospice on 01706 649920.


The virus  

Typical symptoms include: fever, a cough that may progress to a severe pneumonia causing shortness of breath and breathing difficulties.

Generally, Coronavirus can cause more severe symptoms in people with weakened immune systems, older people, and those with long terms conditions like diabetes, cancer and chronic lung disease.

The virus is most likely to spread from person to person through:

  • direct contact with a person while they are infectious
  • contact with droplets when an infected person coughs or sneezes
  • touching objects or surface that were contaminated by droplets from secretions coughed or sneezed from an infected person with a confirmed infection

To protect yourself and other, it is best to:

  • Kill germs by washing your hands with soap and water, or using a sanitiser gel.
  • When coughing and sneezing cover mouth and nose with flexed elbow or tissue — throw tissue away immediately and wash your hands.
  • It is advisable to carry tissues with you.
  • Avoid close contact with anyone who has fever and cough.
  • If you have a fever, cough and difficulty breathing seek medical care early and share previous travel history with your health care provider.

Useful links:

Latest Information and Advice from GOV.UK: Coronavirus (COVID-19)


Overview from NHS UK: Coronavirus (COVID-19)



Last updated 27.03.2020