Springhill Hospice | Making every moment count

01706 649920


Update on Springhill’s services during the Coronavirus crisis

Springhill Hospice is standing shoulder to shoulder with the NHS, playing a key part in the fight against Coronavirus in Rochdale, Middleton and Heywood.

We’re continuing to provide essential care across the borough

Throughout the Coronavirus crisis, our team of Springhill Nurses and Doctors and healthcare professionals are working on our In-Patient Unit and out in your local community to support patients in their own homes. We have continued to work 24 hours a day to make sure that the patients and families in our care continue to receive the highest level of care.

Changing the way we provide our services

The patients we support at Springhill Hospice have a wide range of life limiting illnesses, making them particularly vulnerable and it is important that we take sensible precautions to protect their wellbeing, whilst also ensuring the safety of visitors, volunteers and employees.

As a result we have had to make some really difficult decisions about some of our services. This has included suspending a number of services, including those which involve gatherings of patients, carers, family members and volunteers.

We have worked hard to minimise footfall at the main Hospice site, and where possible, many of our teams are now working from home. our main aim is to reduce footfall within the Hospice building, especially on the In-Patient Unit. We have also increased our cleaning regime at the Hospice and have ensured there is adequate provision of sanitiser gel and hand washing facilities across the Hospice.

Below you can find out about the changes we’ve had to make to our services.

Following Government guidance and recom­men­dations, we made the difficult decision, in March, to suspend all visitation to the In-Patient Unit at Springhill Hospice to reduce the risk of Coronavirus transmission and to keep our patients as safe as possible. In line with current guidance, we have some flexibility for visitors for patients at the end of their life. If you need to speak to a staff member about a patient in our care, please ring 01706 649920 and ask for the Senior Nurse on duty.

Our Community Service remains available and the team will continue to see patients in the community as and where appropriate. In some cases, telephone appointments and support may be offered as an alternative to face to face appointments.

Unfortunately our Day Hospice services, including all Complementary and Art Therapies remain suspended until further notice. Our teams are working hard to remain in regular contact with our Day Hospice patients until we can offer services again.

To make sure we keep as many people as safe as possible, our face to face one-to-one counselling sessions remain suspended along with our Bereavement Group Meetings and Remembrance Services. Our teams are still providing remote bereavement and counselling support via telephone and video call.

Volunteers, including work experience and student work placements are advised not to attend the Hospice, Fundraising Office or Charity Shops. The Hospice is currently being supported by a core team of volunteers providing essential services at the Hospice. Volunteers can contact the Volunteer Coordinator for an update on the status of their volunteer role if required.

All Fundraising Events scheduled between March and August are being cancelled or postponed to ensure the safety of our supporters. We are working hard to review our fundraising events and ensure that supporters can remain safe when raising funds for Springhill. In line with Government guidance, we temporarily closed our Charity Shops on 18.03.2020. We are following the latest guidance and putting plans in place to reopen our shops as soon as is safely possible.

All education courses and training (including new staff/volunteer inductions), planned to take place at the Hospice are suspended until further notice.

We understand that these measures may cause significant inconvenience for a number of our service users and supporters. Throughout this process, Springhill’s main priority is the safety of our patients and other people potentially susceptible to Coronavirus. Please be assured that we will work hard throughout this period to ensure that patients still have access to necessary medical and clinical support when it is needed.

If you have any concerns or questions, please contact the Hospice on 01706 649920.

Our Risk Assessment

Springhill’s Coronavirus Risk Assessment can be viewed here.

For more information about the virus and its symptoms click here.

Useful links

Latest Information and Advice from GOV.UK: Coronavirus (COVID-19)


Overview from NHS UK: Coronavirus (COVID-19)


Last updated May 29 2020