Volunteer Roles

We have a wide variety of volunteer roles across the Hospice

Gardening, maintenance, housekeeping & catering 

Our award-winning gardens can be a much-needed place of calm and reflection for patients and their loved ones, so it’s important they are kept in good condition throughout the seasons. We need help with basic DIY and maintenance across our Hospice buildings, shops and with our cleaning and laundry too. Try your hand at creating beautiful floral arrangements or help our Catering Team with tasks in the kitchen.


Our Volunteer Drivers and Drivers’ Mates undertake key services to keep the Hospice running, from providing transport for Day Therapies patients to supporting deliveries across our network of shops.

More of a people person?  

You can provide a warm welcome to patients, visitors and staff as a Volunteer Receptionist, ensure a steady supply of refreshments and hospitality for our patients and their loved ones, or, if you are appropriately qualified, join our team of Volunteer Counsellors or our Spiritual Care Team.

Behind the scenes 

We have volunteers who work tirelessly behind the scenes helping to keep the Hospice running. If you’re more ‘at home’ at a desk, confident on the phone, using a computer or a whizz with databases we have opportunities in our Admin, Finance and Fundraising Teams.

Time for a cuppa 

Our Community Volunteers support patients and their loved ones in their own homes, providing a valuable few hours a week of companionship with a patient, allowing families and carers a well-earned break.

Patient and visitor support  

Volunteers provide invaluable help to our clinical and nursing staff, supporting patients with everyday activities. These roles might be on our Inpatient Unit or in Day Therapies and can include:

Patient Companion (Inpatient Unit)

The role of the Patient Companion Volunteer is to support the structure and organisation of the In-Patient Unit to ensure that every patient and their family members have a positive experience.   Volunteers play a vital role in helping patients feel cared for, comfortable and relaxed.  There are a number of specific responsibilities within the Volunteer remit.  These may vary in relation to the needs of each patient and the shift time.

Day Therapies 

Day Therapies provides a happy and welcoming environment for patients to meet and talk to others with similar illnesses, while receiving care from nursing staff.  Volunteers help make patients feel comfortable and at ease by serving refreshments, meals, talking with them and even playing games!

Complementary Therapist 

Working alongside our Complimentary Therapist Coordinator, providing a variety of therapies to meet the needs of the patients in Day Therapies and on the Ward.  As a team we offer massage, aromatherapy, reflexology and reiki.   Volunteers will need to be qualified and have insurance in their own therapies.

Creative Therapist

Working alongside and within a small team to support the Creative Therapist delivering a broad range of arts, crafts and therapeutic group work to patients.  Volunteers need a keen interest and flair for working with arts and crafts, good organisational skills and the ability to support patients on a one-to-one basis, as required.  This is a busy and lively role and initiative is encouraged.

Beauty Therapist

Volunteers work as part of the support case team providing “wellbeing” treatment to patients in Day Therapies and on the ward.   Volunteers will need to have qualifications and, for hairdressing will need to have recent salon experience.   Insurance is covered by the Hospice.   Volunteers will need to be good communicators and experience of working with people with disabilities would be helpful.

Bereavement Support

We have various vacancies for bereavement support volunteers including a weekly Walk and Talk Group, a weekly Support Group and weekly one-to-one Telephone Support.  We also have vacancies to support community social groups held in venues such as cafe’s and libraries. The role would be as host, ensuring group attendees feel welcome and offering support, where required, in completing paperwork.  Training for these roles is provided by the Hospice.

Retail support in shops and online 

We have shops across the borough, selling donated and new goods. We have customer service roles on the shop floor and non-customer facing roles including sorting donations and product research. Our eBay operation includes researching and photographing items, preparing online listings and packaging items for postage. We also have other opportunities in retail including PAT testing or moving stock in our Warehouse.

A magic touch or an eye for detail?  

If you are a qualified Complementary Therapist who can volunteer some time you can enhance the wellbeing of our patients and their carers. We also have opportunities for creative and crafty individuals to support our Creative Therapy sessions. 

Fundraising and community engagement  

We have many fundraising events throughout the year and always need plenty of willing helping hands to make things run smoothly, and to maintain our profile in the community. These occasional volunteer roles are ideal for those who may not be able to commit to regular hours.

Corporate support  

Local businesses across the borough are amongst some of our most valued supporters. Fundraising for Springhill can be an excellent way for businesses to take part in team building, either through a direct visit to the Hospice, or taking part in a fundraising activity.   

Bring something new to the table 

We are always open to new ideas and to new skills that volunteers can offer, so if you think you can help us in a different way please get in touch 

Interested in becoming a volunteer?

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