Springhill Hospice | Making every moment count

01706 649920

Community Service

Our Community Service aims to provide care to patients and families in their own homes.

In order to meet the many and varied needs of all our patients and their carers, our Community Service is delivered by a skilled multi-disciplinary team consisting of:

  • Medical Consultant/­Medical Director
  • Specialist Nursing Team
  • Hospice at Home service
  • Social work
  • Physiotherapy
  • Counselling
  • Spiritual Care support
  • Volunteer support

What is Specialist Palliative Care?

Specialist Palliative Care helps patients and families to live as well as possible by providing high quality pain and symptom control as well as practical and psychological support.

We support patients with cancer as well as those with other long term conditions.

Medical Services

The Community Service team is led by our Consultant/­Medical Director.

Medical outpatient appointments are available and, in some cases, domiciliary visits can be arranged.

Referral for medical services can be made by your GP or Hospital physicians.

Specialist Palliative Care Nursing Team

The Team is employed by Springhill Hospice and is similar to Macmillan nursing teams elsewhere. The nurses offer specialist support for patients with advanced life limiting disease and work closely with the patient’s GP and primary care team by:

  • supporting the patient in their preferred place of care;
  • offering advice and support to the family/carer in relation to the patient’s illness;
  • advising on symptom control issues.

24 Hour Advice Line

Advice and support is available 24 hours a day for both healthcare professionals and patients/­families. The Advice Line number is 01706 653555.

Hospice at Home

Our Hospice at Home team delivers skilled nursing care to patients at the end of life and provides support to their families and carers.

The Team works closely with current services, including District Nursing, to provide an additional element of support at this difficult time. The Springhill Hospice at Home service can also provide a night sitting service.

Social Work

Our Social Worker is available to offer advice and support relating to welfare, finance, housing and other social issues.


The primary aim of our physiotherapy service is to support the patient to achieve their maximum potential function within their own limits, in turn, promoting independence and dignity and improving the patient’s quality of life.

Counselling and Spiritual Support

Psychological, emotional and spiritual support will be available to patients and families from the Hospice Counselling team and Spiritual Care Co-ordinator.

Counselling services will be available via an Outpatient Clinic and, where appropriate, home visits will be available.

Volunteer Support Service

Community Volunteers get the opportunity to support our patients and families in their own homes, providing a valuable few hours a week of companionship with a patient, allowing families and carer’s a well – earned break.

For more information, contact Sharon Hancock on 01706 752 360 Ext:230 or email: Sharon.hancock3@nhs.net